Refund policy

We want you to be happy with your order. If something isn't right, here's how returns and refunds work at URVIN MEDIA.

Returns

You can return an item within 30 days of delivery if it is unused and in its original packaging.

Damaged, defective or wrong items

If your item arrives damaged, defective or isn't what you ordered, email us a photo within 7 days of delivery. We'll send a replacement or give you a full refund at no cost to you.

How to start a return

Email us at support@urvinabroad.com with your order number and the item you'd like to return. We'll reply with the next steps.

Refunds

Once your return is approved, your refund goes back to your original payment method within 5–10 business days.

Questions

If you have any questions about returns or refunds, contact us at support@urvinabroad.com.